My issue is AA prolonged responded to my complaints and lies about explanations the I used to be bumped of flight.
I traveled just lately with your Airways and seasoned a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Doing the job and because of my asthma it had been hot And that i felt humorous.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I am utilizing two vouchers as partial payment for these flights. I despatched the vouchers into the tackle offered in July.
We were on AA 1517 from Miami to Roatan 02/13/16 and 02/fourteen/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm common enough with traveling to learn the Captain built the appropriate call as well as diversion was weather linked. Upon landing in Belize we have been informed by the Captain there was a warning mild on an motor that required to be resolved, the section was accessible in Belize. The end result was a transparent mechanical hold off. We deplaned and were informed we would get meals and consume. After in excess of one hour we experienced not been fed as well as a bit afterwards we got a sandwich and bottled drinking water after which you can informed we could board.
On December twenty five, My a few sons and I had a flight from Cleveland to Phoenix that was to depart at seven:fifty using a stop in Charlotte NC. At about 3 or four pm on the working day of our departure, American Airways delayed our flight which might make us skip our relationship in Charlotte which had no other flights out to Phoenix that day OR the subsequent! And why the hold off? No clarification. So without any help from an AA representative..(Just about as though it was our fault) we located another flight by Dallas…which remaining in an hour or so along with a fifty percent. We designed it on the airport but with Yet one more impolite AA consultant, (I recognized it was active with the vacations and all) I was assured that I could get my bag in Dallas because we now had to spend the night there. I asked him about the tag that looked like it had been checked to Phoenix and he said curtly, you’ll just decide it up in Dallas and recheck it in the morning. Very well the bag didn't help it become about the conveyer in Dallas. Once i asked A further agent about it, he claimed it had been in an enormous room and it absolutely was heading out when we remaining in the morning. I informed him I required it for my lodge remain, and he informed me it will acquire four hrs to get it. Ok…nevermind…I’ll be back in this article in 4 hours!!! So I still left for your Dallas hotel with out my luggage.. Received on our flight the subsequent early morning and took off on time.
I termed am. air on 3/25/16 to check with if over a return inter-national flight if I could invest the night with the aircraft improve city, (where by we initial enter the United states of america prior to happening to complete the flight residence), to rest, and select the struggle up the next day Together with the exact same ticket to fly dwelling. I’ve accomplished this prior to coming dwelling from Europe with out a difficulty. I also described which i was acquiring the tickets with my visa details.
be there? And then NO spot for them to remain til morning!! I hope You can find some payment for me in this case. I used to be very unsatisfied Along with the way American Airways taken care of my flight.
American Airlines has the worst customer service of all airlines I've used in my sixty three several years. My wife’s anniversary earrings ended up stolen outside of her suitcase on June 20, 2013 and Consumer service has REFUSED to Speak to us back just after reporting the thief the working day it took place.
Worst Airline at any time?!?! Missing my luggage in Charlotte NC, February 6 following providing it (in conjunction with my spouse’s) to 2 attendants with the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 days afterwards and right after possessing undergone telephone hell and a few really non caring men and women, I've experienced no Get in touch with from any person. The conventional response is “we are still endeavoring to locate your luggage”. Their questionnaire and all kinds have been sent to Baggage Declare Section but not one person seriously appears to be interested in doing anything at all to relieve their complications.
I did not have any bags to examine! Why does AA Customer Service keep on to lie about reasons that the flight was overbooked? The ticket agent informed me the flight was overbooked.
I flew American Airways for The very first time and it will be my past time it had been probably the most horrible encounter I had at any time had which has a airline. never yet again you experienced superior Obtain your act jointly
Regardless of what occurred on this occasion, we hope you can go on to choose American Airlines for the vacation requires. We will work hard making sure that you get the service you hope and are worthy of.
Immediately after this conversation, I´ve made an effort to terminate our flight (needless to say I didn´t choose to fly With this plane anymore), nevertheless the attendant organization brusquely warned us that If your aircraft was repaired, our luggage would go Along with the aircraft! Regardless if I requested for more of three instances to have my baggage. Following +/- three several hours, even with a great deal of individuals afraid and concerned the plane still left toward Miami. As Anyone during the airplane missing the link that could take place at 21: 30h, AA educated us that we'd be reallocated in another and last flight of the working day, at midnight. Given the lack of Area we face in the 1st flight (from São Paulo), we had managed to ebook the seat twenty, which there won't be any chair before us, so a bit more Area to the legs. Which fell down because of these issues with the delay. Arriving at the airport, they designed us run (the dude of AA arrived in just a little car and stated to All people Hurry up Men, hurry up) to the airplane. After we arrived with the door the supervisor advised us that we would have to go individual in the airplane and that we misplaced the chair 20. She advised us this website that she needed to individual others people to to Allow an Grownup with a toddler. Amusing no?? Exactly what does she required?? My 6 a long time old boy flying by yourself??? I just said which i needed to fly alongside one another, it absolutely was our last working day of holiday. I even settle for to become accommodated on the subsequent flight, she just said, no you'll fly With this just one, and again I heard, your baggage will go on this flight. My son recognized what was mentioned and begin to cry because he didn´t wished to be divided from one among us.
To the returning flight we checked in as well as employees greeted us and seemed extremely professional. Needless to say right until we go to the counter. The youthful person was extremely inexperienced. The agent beside him spelled out that we set the wrong ticket on amongst our 8 luggage. They two gentlemen couldn't do the job it out and essentially informed us anything was ok.